TheiaSilver.com - Terms & Conditions 

 

   100% Secure Ordering

For wholesale order from TheiaSilver.com; Bank Wire Transfer (T/T Payments) is a secure, cheap and fast way of transferring money overseas through most banks. You will deposit in bank account where beneficiary is our company name. You won't pay definitely to any personal account. Our all international transactions are billing in accordance with the rules of Turkish Commercial Cose (TTK)Also our company ''Lapis Kuyumculuk Bil. Hiz. Tur. Ith. Ihr. Limited Sirketi'' is registered since 2012 at Ministry of Customs and Trade of Turkey

You will see below the official bank transfer account details of our company for Bank Wire Transfer (T/T Payments);

 
USD Bank Account Information
 
Account Name : LAPIS KUYUMCULUK BILISIM HIZ. TUR. ITH. IHR.LTD.STI
Bank Name : QNB Finansbank
Brunch No : 3663
Account No : 75917751
IBAN : TR27 0011 1000 0000 0075 9177 51
Currency : USD
Swift Code : FNNBTRISXXX
Bank Address : Esentepe Mah. 4 Levent Buyukdere Cad. No:215 Sisli
 
EURO Bank Account Information
 
Account Name : LAPIS KUYUMCULUK BILISIM HIZ. TUR. ITH. IHR.LTD.STI
Bank Name : QNB Finansbank
Brunch No : 3663
Account No : 75917759
IBAN : TR05 0011 1000 0000 0075 9177 59
Currency : EURO
Swift Code : FNNBTRISXXX
Bank Address : Esentepe Mah. 4 Levent Buyukdere Cad. No:215 Sisli
 
 
 

   Payment Methods

You can send payment through Credit Card, Bank Wire Transfer, Western Union, Money Gram and PayPal. We accept mostly Bank Wire Transfer for wholesale orders from all around the world.

-What is Bank Wire Transfer (T/T Payment)?

 T/T stands for telegraphic transfer, a form of bank transfer. T/T payments are a cheap and fast way of transferring money overseas through most banks. Bank Wire Transfers (also known as telegraphic transfer or T/T) is one of the simplest forms of international transfers. In traditional international trade, you can use bank wire transfers safely for TheiaSilver.com wholesale orders.

-How do I pay using Bank Wire Transfers (T/T payment)?

Go to your local bank to transfer your payment. Bring the printed Our Bank Account Information and show it to the bank officer before making your payment. When using bank transfers, please transfer enough money to cover all banks' service fee. This will ensure that the supplier receives your full payment and will help you avoid monetary loss caused by refunds or disputes. Once complete, please get the SWIFT document of your payment from bank officer, then please just send this SWIFT message to us to check your payment.

 

   Returns Policy

*Return products will be credited or replaced if returned within 14 days of purchase if any goods damaged or wrong product due to manufactures fault. Postage costs are refundable. Customer will be responsible for duties and taxes.


*Any goods damaged due to manufactures fault will be repaired or replaced if returned to us within 6 months of purchase. Postage costs are non refundable. Customer will be responsible for duties and taxes.

 

Non-Refundable Cases:


*We do not accept responsibility for customer damaged returns.We do not repair, replace or accept returned merchandise after it has been sold to your retail customer.


*Non-catalog items(include micron&logo), special orders, personalized jewelry and orders below the minimum order quantity and amount (sample) are non-returnable. Special order merchandise is not returnable. Items that have been altered cannot be returned for credit or exchange.


* Tarnish is not a defect.Please see the rule of using silver jewelry.

How to return your items:


Please email us at info@theiasilver.com to initiate a return authorization. Indicate the product code, defect and invoice number in your request.


Please choose return packaging that will protect the merchandise so as not to incur any further damage. Theia Silver is not responsible for returns that are damaged or lost in transit

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Ms. Elif
Sales Business Director
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